American Foundation for the Blind
Of Consuming Interest: A Guide to Titles II & III of the ADA for People with Vision Loss
ADA Checklist: Health Care Facilities and Service Providers
ADA Checklist for Hotels and Motels
Department of Justice
ADA Home Page
ADA Title III Highlights
ADA Tax Incentive Packet for Businesses. A packet of information to help businesses understand and take advantage of the tax credit and deduction available for complying with the ADA.
ADA Business Brief: Service Animals
Service animals are animals that are individually trained to perform tasks for people with disabilities such as guiding people who are blind, alerting people who are deaf, pulling wheelchairs, alerting and protecting a person who is having a seizure, or performing other special tasks. Service animals are working animals, not pets.
HTML version: http://www.ada.gov/svcanimb.htm
PDF version: http://www.ada.gov/svcabrs3.pdf
Accessible Customer Service Practices for Hotel and Lodging Guest with Disabilities
Poor customer service can ruin the stay of a guest with disabilities, even if the hotel facility itself is fully accessible. Here are a few examples of ways hotels and lodging establishments can turn guests with disabilities into satisfied, repeat customers.
HTML version: http://www.ada.gov/accesscust.htm
PDF version: http://www.ada.gov/accesscust.pdf
ADA Information Services
This document contains the telephone numbers and Internet addresses of federal agencies and other organizations that provide information about the Americans with Disabilities Act (ADA) and informal guidance in understanding and complying with different provisions of the ADA.
Guide for Small Businesses and Other ADA Information
Text version: www.ada.gov/smbustxt.htm
PDF version with photos and illustrations: www.sba.gov/idc/groups/public/documents/sba_homepage/home_ada_smbusgd.pdf
ADA Materials Available Free From the Department of Justice
ADA Regulations and Technical Assistance Material (available in print, accessible formats, and by fax back)
A Guide to Disability Rights Laws. This guide provides an overview of Federal civil rights laws that ensure equal opportunity for people with disabilities. To find out more about how these laws may apply to you, contact the agencies and organizations listed.
Contact the Disability Rights Section
How to File a Title III Complaint
The Americans with Disabilities Act (ADA) establishes design requirements for the construction and alteration of facilities in the private and public sectors. These requirements are known as the ADA Accessibility Guidelines or "ADAAG." ADAAG contains requirements for new construction and alterations. The Access Board develops the requirements as "guidelines" to serve as a basis for "standards" enforced by the Department of Justice (DOJ) and the Department of Transportation (DOT). The ADAAG homepage can be found at
Americans with Disabilities Act (ADA)